Shipping and Return Policy
Shipping & Return Policy
Thank you for choosing Look Feel Rich! We are committed to delivering high-quality fragrances and ensuring a smooth shopping experience. Please read our Shipping & Return Policy carefully.
Damaged Items During Shipping
If your order arrives damaged, we’re here to help! Follow these simple steps for a quick resolution:
- Report It ASAP – Email us at [lookrich265@gmail.com] on the same day your package is delivered. Please include clear photos of the damaged item and your order details.
- Fast Resolution – Our team will review your request promptly and provide the best possible solution.
- Replacement or Store Credit – If the damage is verified, we will send a replacement or issue store credit.
Returns & Exchanges
We want you to be happy with your purchase! While we do not offer refunds, we provide store credit in certain cases.
- Not sure about a scent? Try our free testers (included in every order) before committing to a full-size bottle!
- Change of mind? We do not accept returns for used or opened items, but if your product is unused and in its original packaging, contact us within 24 hours of delivery, and we may offer store credit on a case-by-case basis.
Important Timeframes
- Damaged Items: Report within the same day of delivery.
- Return Requests: Must be made within 24 hours of delivery.
Need Help?
We’re dedicated to excellent customer service! If you have any concerns, reach out to [lookrich265@gmail.com] – we’ll be happy to assist.
Thank you for shopping with Look Feel Rich – your support means everything to us! 💎✨